Shipping

Gene Webb Enterprises

CREDIT CARDS:
We accept Visa, MasterCard, AMEX and Discover cards on all internet, phone, and mail orders.

RETURN POLICY:
Returns and exchanges must be made within 30 days of invoice date. All merchandise returned must be shipped prepaid. Please call before shipping to obtain a return authorization number. Most items can be sent first class through the Post Office. For larger items being sent via UPS, our physical address is 117 Bear Lodge Rd, Townsend, TN 37882

SHIPPING & HANDLING FOR OUR CUSTOMERS IN THE UNITED STATES:
(Orders will be shipped via UPS or USPS at our discretion - actual shipping charges apply for UPS Next Day,2nd Dayand 3 Day Select. We reserve the right to charge actual shipping on all orders.) Wood and Oversized items....please call for shipping costs.

*Wood and certain other items may require additional shipping.


SHIPPING & HANDLING FOR OUR CUSTOMERS OUTSIDE THE UNITED STATES:
We ship most packages via the United States Post office for international customers. Customers will be billed the actual rate, which depends upon the weight of the shipment and size of the shipment. You will be charged actual shipping at the time of shipment.

MISCELLANEOUS:
Prices are subject to change without notice. Tennessee residents add sales tax.

OUR GUARANTEE:
If you are not completely satisfied with your purchase, please return unused item(s) within 30 days (shipping charges not refundable). A 20% restocking fee may apply. All sales are final on patterns. Please remember to call first for a return authorization number. Your satisfaction is our goal.